PROCESSING TIME FOR LUNAR NEW YEAR 2022:
✨Custom Ao Dai: order by January 10th to get it by January 31st
✨Pre-made Ao Dai: order by January 25th to get it by January 31st
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This set includes the Ao Dai and/or the headpiece (no pants). Can be worn with dress pants.
Pre-made and available in sizes:
SIZE// CHEST (cm)// WAIST (cm)
44 //82-90 //82-87
46 // 86-95 // 86-91
48 // 92-99 // 92-95
50 // 96-104 // 96-99
52 // 100-107 // 100-103
54 // 104-111 // 104-107
56 // 108-115 // 108-111
58 // 112-120 // 112-115
60 // 116-124 // 116-119
Pre-made hat fits head circumference of 58cm (23in).
A minimum of 5 ao dai + hat is required for custom-made order. Processing time for custom-made order is approximately 4-10 weeks. Orders placed by the end of each month will be ready to ship by the end of the following month. We will send you a message to confirm the processing time of your order. If your needs fall outside of that time frame, a rush order is possible for an extra fee.
PRODUCT CARE INSTRUCTION:
-Dry clean or steam clean ONLY to preserve color and shape of product
-Keep with similar colored clothes to prevent staining of lighter-colored clothes
If you have any questions, please feel free to send us a message!
1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Pre-made Sizing:
We offer a range of pre-made sizes for certain designs of ao dai dresses. Please note that our pre-made sizes may vary slightly from standard US sizes, so we encourage you to refer to our size chart and measure yourself carefully before making a purchase. If you are between sizes, we recommend ordering the larger size.
Custom sizing:
If you prefer a custom fit, we offer custom sizing for many of our designs. We will reach out within 24 hours of receiving your order with instruction to obtain measurements. Please provide accurate measurements according to our measurement guide. Please note that custom-sized dresses are made to order and cannot be returned or exchanged.
We offer custom-made option for certain styles (it would say so in the item description). Please allow 4-8 weeks for your order to be made and shipped.
We don't offer alteration services, but we always try our best to make the dress has perfect fit for you. It is your responsibility to provide us with your correct measurements. It is strongly recommended that you have your measurements taken by a professional tailor or seamstress before buying any dress.
We do not accept refunds or exchanges on custom work because each item is made with your measurements and specifications.
Slight alterations may be needed since the item will be produced without your presence. Buyer would be responsible for all post-production alteration costs.
Please note that the actual color of the dress you receive may be slightly different from what you see in the listing photos. This can be due to various factors such as lighting, camera settings, and differences in screen displays. While we do our best to ensure that our photos accurately represent the color of our products, we cannot guarantee that the color you see on your screen will exactly match the color of the actual dress.
If you receive a dress and find that the color is not what you expected, we understand that this can be disappointing. However, please note that we cannot accept returns or exchanges based on slight color variations from the listing photos.
To keep your dress looking its best, we recommend the following care instructions:
Spot cleaning: Use a mild detergent and a soft cloth or sponge to gently clean any spots or stains on the dress. Avoid using harsh chemicals or abrasive materials, which can damage the fabric.
Steam ironing: To remove any wrinkles or creases in the fabric, we recommend using a steam iron on a low heat setting. Be sure to avoid ironing any embroidered or beaded areas of the dress.
Color bleeding: Please note that vibrant color dresses may bleed slightly during the first few washes. To minimize color bleeding, we recommend washing the dress separately in cold water and using a color-catching sheet.
Please note that if you are placing an order for international shipping, you may be subject to additional custom fees and import taxes imposed by your country's customs office. These fees are not included in the price of your order or the shipping cost, and we are not responsible for paying them.
Custom fees and import taxes vary depending on the country, and we cannot predict or control them. We recommend that you contact your country's customs office for more information about the fees and taxes you may be required to pay.
Please note that if you refuse to pay the custom fees and import taxes and your order is returned to us, we will not be able to issue a refund for the cost of the order or the shipping fees.
Please note that we do not currently offer gift-wrapping or the inclusion of personalized notes with our ao dai dresses. Our focus is on providing high-quality and beautiful dresses to our customers, and we want to ensure that we are able to deliver them in a timely and efficient manner.
If you are purchasing an ao dai dress as a gift, we encourage you to provide your own gift-wrapping or personal note. We apologize for any inconvenience this may cause and appreciate your understanding.
We take pride in our craftsmanship and attention to detail when creating custom-made pieces for our valued customers. Our custom work involves intricate hand-made beading and hand-sewn details, which add a unique and personalized touch to each creation. We strive to replicate the original design as closely as possible; however, please note that slight variations may occur due to the nature of the hand-crafted process. Variations may include slight differences in bead placement, color shading, thread tension, or other hand-sewn details. Our seamstress aim to maintain the overall aesthetic and integrity of the design while embracing the unique qualities that hand-crafting brings.
Cancellations within 12 hours of payment will be refunded in full, after the first 12 hours, only 50% refund will be issued, as we will have already purchased materials and started working on your item.
Apr 16, 2021
My husband was really happy with the ao dai and the hat.
Feb 8, 2021
Great customer service and quality fabric. The seller answers all of my questions and shipped the item very fast!! I needed the Men's Ao Dai for my fiance and he fits it perfectly. My fiance and I are very happy with this purchase. Thank you for such a good experience!
Jul 30, 2020
Seller recommended next size up based on measurements and it worked out beautifully for my fiance!